Requesting Payment in Conversations

A major part of doing business is collecting payments from your customers. Besides invoices, you can request payments directly from a conversation using Quick Payment Links. These will allow you to request payment without creating an invoice.

Requirements

To receive payments and use Quick Payment Links, ensure you have connected Striper. To do so, go to the Payment Integrations section in your account, then connect the integration.

How To Use It?

Once you have integrated your provider, go to your “Conversations” tab, then choose the contact you want to send the Payment link to.

Next, choose a channel to send the Payment link. For this example, we’re using SMS.

Click the dollar icon to Request Payment.

Once the pop-up opens, you will need to fill out a few details.

1. Select the product from the drop-down menu.
2. Once selected, the price will be displayed; however, you can update the price and currency by entering the amount and selecting a currency from the available options.
3. Add a discount or include tax, then view the subtotal.
4. The Total Amount will calculate the final amount your contact will see in the invoice.
5. Choose the date by which the invoice should be paid.
6. Ensure that the “Live” option is on to collect payments. Otherwise, each client will be prompted to enter test card information and may obtain access to your products without making an actual purchase.
7. Once you have finished editing, click the option to copy the link and mark it as sent.

Now you are ready to send out your payment link! Edit the message that goes along with it to enhance the interaction.

After editing your message, click on “Send”.

This will help you keep customers engaged and process payments for products or services quickly and easily, ensuring your business makes revenue while maintaining convenience for customers.

📌Note: When using a quick payment link, an invoice is automatically generated.