Getting Started: Logging in as a new user
After signing up for trial, your account will be created immediately. Please follow the steps below to log in to the CRM:
- Check your inbox for an activation email.
- Click the Login button in the activation email to create your new password.
- Use your email address and password to log in.
- Upon logging in, check your inbox for an email containing a verification code.
- Enter the 6-digit code in the verification screen and click Confirm Code.
- Once the code is verified, you will be logged in to the CRM
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FAQs
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I didn’t receive the activation email after signing up for trial
Did you provide the correct email address?
If email address is correct, please check your spam folder. If it’s not there, please contact support (via https://www.funnelbud.com/support/) and send a request to resend the activation email.
If email address is not correct, please contact support (via https://www.funnelbud.com/support/) and send a request to update your email address and resend the activation email.
Was the email address already used in signing up for another account?
If it was, you won’t receive the activation email anymore. You can use your exsiting email and password to log in.
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I was not able to create a password
Please go back to the activation email and click the Login button again. If the link has already expired, contact support (via https://www.funnelbud.com/support/) and send a request to resend the activation email.
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I have logged in but I didn’t receive the verification code
Please check your spam folder. If it’s not there, please contact support (via https://www.funnelbud.com/support/).
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I have logged in and received the verification code, but nothing happens after I entered the code. I tried clicking Confirm Code button again but it says the code has already been used.
- Please try logging in using incognito/private browser. Please refer below on how to browse privately in Chrome, Edge and Safari.
- If you have any firewall or VPN software installed, please disable them. Note: Some firewall and VPN softwares can prevent you from logging into the CRM.
- After receiving the verification code, enter it in the boxes provided and click Confirm Code.
- Sometimes, it takes up to 10 seconds to authenticate the code. Important: Don’t click the Confirm Code button again.
If nothing happens after 10 seconds and the screen stops loading, please contact support (via https://www.funnelbud.com/support/)
How to browse privately:
Incognito mode in Chrome: https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop
InPrivate in Edge: https://support.microsoft.com/en-us/microsoft-edge/browse-inprivate-in-microsoft-edge-cd2c9a48-0bc4-b98e-5e46-ac40c84e27e2
Private browsing in Safari: https://help.apple.com/safari/mac/8.0/en.lproj/ibrw1069.html#:~:text=Use%20Private%20Browsing%3A%20Choose%20File,search%20field%20with%20white%20text.
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(internal info on login process: https://docs.google.com/document/d/1x_usyY971fhmGijouN7Gq1ku_ly6SQRMvmpfgzZymcw/edit?usp=sharing)